Patient Helpline

Patient Helpline is an information hotline that can assist your cancer patients in their  journey.

  • Provides support for cancer patients, their family members, and caregivers. 
  • Guides patients in the next steps of their cancer journey.

HOW CAN THE PATIENT HELPLINE SUPPORT CANCER PATIENTS

  • Access to patient navigation;
  • Providing information on various cancer disease awareness platforms;
  • Guiding patients to nearby diagnostics or testing facilities;
  • Provide information on available funding channels to support their cancer care journey.
  • Introducing patients to various support groups within the country.

HOW CAN PATIENTS CALL?

Reaching out for support and help is now accessible through: 

#ROCHE OR #76243 toll-free 

*Dial #76423, press 4 for Patient Helpline 

Operating Hours are Monday- Friday (Except Holidays), 8:00 AM – 5:00 PM

Tel. No : +63 27718-777

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For Patients: 

If you need further information, please consult your Healthcare Provider. For medical  information queries and product quality complaints, please email [email protected]. For suspected adverse drug reactions, please report to the  Food and Drug Administration (FDA) at www.fda.gov.ph and to the Roche (Philippines) Inc.  Local Safety Unit via email at [email protected]. At the first sign of any adverse drug reaction, the patient should seek medical attention immediately. 

For Healthcare Professionals: 

Please review product information before prescribing. Full prescribing information is available upon request from [email protected]. For medical information queries and product quality complaints, please email: [email protected]. For suspected adverse drug reactions, please report to the  Food and Drug Administration (FDA) at www.fda.gov.ph and to the Roche (Philippines), Inc.  Local Safety Unit via email at [email protected]. At the first sign of any  adverse drug reaction, the patient should seek medical attention immediately.  

Date of Production: October 2022 

©2022 Roche (Philippines) Inc. All rights reserved. NPM-PH-00000847